Oxford Mosaic Accessibility Statement
This statement applies to the Oxford Mosaic Web Platform, which is the central web publishing platform for the University of Oxford.
The University of Oxford is committed to providing an accessible web presence that gives members of the public and members of the University community full access to University information, courses and activities offered publicly through the web.
Our Equality Policy outlines our commitment to a culture which ‘maintains a working, learning and social environment in which the rights and dignity of all its staff and students are respected’.
The Mosaic platform provides the publishing toolkit and hosting for more than 1000 websites published by Oxford University. This statement explains the accessibility compliance factors common to all those sites, due to their hosting on the Platform.
Our aims
The Oxford Mosaic Web Platform is run by the IT Services department at the University of Oxford. We want as many people as possible to be able to use Mosaic websites. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability. In addition, major operating systems produce the following guidance:
Guidance is available for content editors of Mosaic websites to help them maintain accessibility standards.
How accessible Oxford Mosaic websites are
Individual Mosaic websites may have accessibility features and issues relating to the specific content they publish and 3rd party tools they make use of. Details of these are given on individual sites, where applicable.
Information in alternative formats
Students and staff of the University may make use of the free SensusAccess tool on the Bodleian website to convert certain types of files into a more accessible format, such as accessible text, audio, e-book or digital braille. Content editors may also make use of this tool on behalf of website users.
If you need further information or wish to discuss provision of an alternative format, please contact the editor of the site you are viewing using the site's Contact information, or contact the Mosaic Platform team.
Reporting issues with website accessibility
If you have any questions or concerns about the accessibility of any Oxford Mosaic webpages, please contact the editor of the site you are viewing at the Contact information given in the first instance. If you have difficulty finding this information, or to escalate concerns or comment on this statement, please contact the Mosaic Platform team. Please give the website name or URL web address of the page you are viewing.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Other accessibility resources
If you’d like more information about accessibility and resources for students, staff and visitors in Oxford more generally, please visit our Equality and Diversity pages.
If you’re looking for information on building accessibility, please try the Access Guide or the University’s interactive map.
Technical information about our websites’ accessibility
The University of Oxford is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. As part of this commitment, we are required to publish known issues with our website.
Oxford Mosaic websites are compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Non-accessible content
Other content issues
Individual Mosaic websites may also have accessibility features and issues relating to the specific content they publish. These usually relate to image, audio and video content, PDF and other document formats, and embedded 3rd party tools. Details of these are given on individual sites, where applicable.
What we’re doing to improve accessibility
We want our websites to offer the best experience possible for all of our users. To achieve this, we are working in several ways:
- assessing a code linter tool to flag accessibility issues in code prior to deployment, to assist us in ensuring all future Platform enhancements are fully accessible before release
- reviewing module updates to the Platform as they arise to see where they may offer new accessibility features
- working with colleagues within IT Services to establish a departmental Accessibility Champions Network to share and promote good accessibility practice across the range of IT functions
A Digital Accessibility Working Group has been established to oversee the University’s implementation of the WCAG 2.1 guidelines. The group continues to work to provide clear guidance, recommendations, expertise and experiential knowledge to departments and colleges in their adoption of inclusive digital practices to meet the requirements of the accessibility regulations.
Preparation of this accessibility statement
This statement was prepared on 20 September 2020. It was last reviewed on 3 April 2025.
The Platform was last tested on 16 July 2021. The test was carried out by AbilityNet. We have implemented the improvements identified by the report. New Header styles were released in March 2023 to address issues raised by our internal assessment. In May 2024, we reviewed new success criteria included in WCAG 2.2. and identified two changes which we implemented in August 2024.
Any new issues arising on the Mosaic platform will be built in Fresco and will be made available in Fresco after August 2025 tbc. We will update this statement as soon as the date is confirmed.
Other sites within the ox.ac.uk domain
This statement does not cover the University of Oxford’s main website http://www.ox.ac.uk/. Please refer to the accessibility statement for ox.ac.uk if your query concerns that site.
Some larger Mosaic sites also publish their own accessibility information, detailing content compliance. In particular, a statement for the key group of University Administration and Services websites is available.
A large number of other websites (Mosaic and non-Mosaic) exist, including those of various divisions and departments, museums and libraries and more. Accessibility statements may be found locally on each site.